Episode 076: PMO Studies Part X - Project Rescue Best Practices

Welcome to The PMO Podcast™, a weekly program of topical, informative, and valuable podcasts for today's PMOs where you will find 10 minutes of insights and ideas including:

• The PMO Podcast™ Points Memo
• The PMO Podcast™ Featured Story
• The PMO Podcast™ Mailbag

The PMO Podcast™ (Click on podcast icon or title to listen. Or subscribe to the podcast)				Min
076		PMO Studies Part X - Project Rescue Best Practices, presented by Mark Perry, host of The PMO Podcast™		13:14
The PMO Podcast™ Episode Summary
	The PMO Podcast™ Featured Story
	This week The PMO Podcast™ Featured Story presents, "PMO Studies Part X - Project Rescue Best Practices," presented by Mark Perry, host of The PMO Podcast™. Recently, The PMO Podcast engaged in a study of twenty-five PMOs to observe, listen, and learn from a wide variety of PMO Managers with the objective in mind to share these findings in a series of short, podcast episodes, each focused on a particular tip, technique, or finding in general. And this episode is the tenth and last in the series, which is focused on project rescue best practices.
	The PMO Podcast™ Points Memo
	The PMO Podcast Points Memo presents, “Delighting customers is always a good thing." How many times have you heard someone say in a state of frustration, “This business would be great except for all of the customers.” Of course, customers are the reason for the business and delighting them is always a good thing, no matter what. Take the case of George Crum, back in 1853. Hear how is frustration with a customer led to a billion dollar industry, the potato chip business.
	The PMO Podcast™ Mailbag
	The PMO Podcast Mailbag answers a listener question about what a project manager can do when a vendor fails to comply with the contract.
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