Senior Management Biographies |
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Bernie Keh |
| Ms. Keh is the founder, President & CEO, of BOT International. She is Singaporean Chinese and graduated from the National University of Singapore with Honors in 1988. Prior to co-founding BOT International, Ms. Keh had executive and management positions with IBM Singapore, Computer Associates Asia Pacific, and Systems Union Asia Pacific. Ms. Keh has managed complex software projects for double byte enablement, translation and national language support, systems integration projects for ERP and financial systems, and product to market projects for Asia Pacific market entry. Ms. Keh architected and managed development for the first version of Processes On Demand which included processes for project management, systems development life cycle, sales and marketing "Go-to-Market", governance, portfolio management, and continuous improvement. Ms. Keh is fluent in Mandarin Chinese, English, and Malay. | |
Edwin Gomez |
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| Mr. Gomez is a senior member of the BOT International management team and leads in the PMO Practice. Mr. Gomez holds a MBA degree in Technology Management from Rensselaer Polytechnic Institute and a Bachelor of Science degree in Industrial Engineering from New York Institute of Technology. Prior to joining BOT International, Mr. Gomez held senior leadership positions in engineering and management at the New York Power Authority, Long Island Lighting Company, Wyeth and Citigroup in posts such as Senior Program Consultant, Project Management Division Manager, Director of Business Information Technology, and Senior Director of the Project Management Office. Mr. Gomez has over 20 years of experience managing operations and information technology organizations where he has made significant contributions in enterprise process architecture, maintenance technology strategy, project portfolio management methodology, and software development for discrete planning and scheduling methods. Mr. Gomez has directed comprehensive business process re-engineering programs leveraging technology with TQM and project management maturity models. Mr. Gomez has spearheaded corporate initiatives on Enterprise Asset Management Technology including the deployment of project portfolio management and EAMS/CMMS/ERP systems supporting a construction, maintenance and technology program valued in more that $1B in the Utilities sector. He has delivered technical papers as guest lecturer at national and international conferences for Utility, Energy, Maintenance Technology, and Project Planning User Groups. Mr. Gomez is the author of a patent in enterprise resource forecasting and project scheduling software. Mr. Gomez is American, fluent in English and Spanish. | |
Cornelius Fichtner, PMP |
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Mr Fichtner is a senior member of the BOT International Management Team and leads in the PMO Practice. Mr Fichtner is a Swiss National and recognized expert in project management with over two decades of international business experience and over 17 years of PMO and project management experience in such diverse industries as paper mills, management consulting, retail industry, internet software development and the financial industry. He has worked in Switzerland, Germany and the USA where he led projects on overhead value analysis, process improvement in logistics and electronic data interchange, development of a project management center of excellence, establishing internal project management methodologies for PMOs and rewriting overly complex corporate SDLC processes to be implemented in small divisions. He holds a degree as a certified Organizational Planner issued by the Swiss Government as well as the PMI's Project Management Professional Certification. In 2005 he founded ScopeCreep Project Management Consultants and is known around the world as the Host of The Project Management Podcast™ and The Project Management PrepCast™. Mr. Fichtner speaks Swiss German, German, English, French and he is conversant in Italian. |
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Mark Marro |
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| Mr. Marro is a senior member of the BOT International management team and leads the IT PMO practice with focus on the SDLC and change management processes. Mr. Marro is an American and graduated from the Whittemore School of Business and Economics, University of New Hampshire, in 1982 with a Bachelor of Science Degree in Business Administration and Management Information Systems. Mr. Marro has 20 years of experience in information technology and project management spanning application programming, systems analysis and design, financial systems, and high availability enterprise IT infrastructure. Prior to BOT International, Mr. Marro was founder and CEO of Micro Systems Management, an Information Technology consulting company specializing in automated business process solutions for small and medium sized business (SMB) and mid-market companies. He later joined Concorde Group, LTD, a Sun Microsystems Value Added Integrator, VAI, where he led the business development and product development of the Concorde line of specialized SPARC servers and workstations. As the leader of the BOT International SDLC Process and Change Management practice, Mr. Marro helps organizations of all sizes meet their SDLC process and change management needs for IT project management. Mr. Marro also heads business development for BOT International's Northeast Region and holds professional certifications from IBM, Compaq, Veritas, and Oracle. | |
Tom Turner Jr, MBA |
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| Mr. Turner is a member of the BOT International management team and specializes in Information Technology solution architecture, project management and program management, and management of the PMO. Mr. Turner has over twenty years of Information Technology management experience including alignment of business and IT goals, portfolio management, management of enterprise applications, process improvement, design of solution architectures, and development, testing, and implementation of complex, high-value IT solutions. For a global pharmaceutical manufacturer, Mr. Turner was accountable for operation of external customer facing e-commerce services team, e-commerce development team and day-to-day operation of multiple e-commerce applications. In addition, he was accountable for a multi-year, multi-phase program that implemented an enterprise-wide electronic commerce / EDI environment that supported $13 billion in sales and $5 billion in purchases. For a healthcare supply chain services company, Mr. Turner was accountable for the business process maps, solution architecture, product design, vendor selection activities associated with launching the company’s fax to EDI / XML document transformation service resulting in significant reductions in monthly costs and improvement of quality of services. For a national provider of home infusion and specialty pharmacy services, Mr. Turner led process improvement activities including e-commerce application architecture analysis, documentation of "as-is" and "to-be" process maps, and preparation of user requirements and data mapping requirements. Mr. Turner has worked for IMS Health, the Global Healthcare Exchange, Abbott Laboratories and the First National Bank of Chicago. Mr. Turner has an MBA and IT Service Management (ITIL) Foundation Certification. | |
Sarah Jane Sanders |
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| Ms. Sanders is a senior member of the BOT International management team and heads the Government PMO Practice serving federal, state, and local government agencies in the Washington, DC, area and the Mid-Atlantic region. Ms. Sanders is a graduate of the University of North Carolina at Chapel Hill and has more than 20 years experience in a variety of aspects of IT operations including recruiting, technical writing, training development and delivery, eMail architecture planning, implementation, and administration, business analysis and requirements definition, software development project management, and program management. Ms. Sanders has extensive experience in establishing, documenting, and improving IT processes for CMMi, ISO 9000, Sarbanes-Oxley, project management, and continuous-improvement and quality initiatives. Ms. Sanders began her IT career as a civil service employee in Heidelberg, Germany. Since returning to the US in 1989, she has provided IT consulting services to both civilian agencies of the federal government and the DoD. At IBM, she served as the Program Manager for the Lotus Consulting Academy and was responsible for the rapid introduction and training of new consultants to the Lotus Consulting Services process model. Most recently, Ms. Sanders worked in the private sector as Process and Program Manager for Black Entertainment Television (a Viacom Company) Networks’ Corporate Information Services. For over thirty years, Ms. Sanders has been an avid fan and supporter of the University of North Carolina’s Men’s basketball program. Ms. Sanders speaks English and is conversant in German. | |
Stephen Castiglione |
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| Mr. Castiglione is a senior member of the BOT International management team and specializes in International Project Management. Mr. Castiglione is an American and he graduated from Lansing Community College in 1982 with an Associates of Science Mechanical Engineering A.S.M.E. Degree. Mr. Castiglione has over 18 years of project management and operations experience within the automotive industry, providing solutions and implementations in the areas of vehicle product development, engineering, business process development, new product launches, tool follow up, manufacturing, and assembly. Mr. Castiglione's background includes an additional 14 years of manufacturing engineering and machine tool experience in various automotive and industrial sectors. Mr. Castiglione has program management and leadership experiences including development of a large-scale automotive OEM global business process implementation initiative and program management responsibility on several multi-million dollar vehicle development projects for a large Tier 1 automotive supplier. As Project Manager in North America and International Project Manager in Asia, Mr. Castiglione has had responsibilities for all project management planning and implementation including business case development, strategic planning, performance metrics, planning and scheduling, risk management and issue resolution as well as managing all customer interfacing, timing and budget objectives, and risks and issue resolution from concept through the production launch. Mr. Castiglione heads business development for BOT International's Great Lakes and Asia Pacific Region and holds professional certifications in ISO Audit and Conifguration Management. Mr. Castiglione speaks English and Thai and maintains residences in both the United States and Thailand. | |
Dave Larson |
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| Mr. Larson is a senior member of the BOT International management team and leads the Sales & Marketing "Go-to-Market" PMO practice. Mr. Larson is an American and he graduated from the Florida Atlantic University in 1979 with a Bachelor of Science Degree in Business Administration and Accounting. Mr. Larson has 25 years of experience in financial controls and information technology management. Mr. Larson began his career as a professional accountant with the US Steel Corporation where he worked for eight years in accounting, business planning, and management. In his position as the Controller, he led the US Steel Corporation in business planning, financial management, audit and internal controls, and in the implementation and use of enterprise financial planning and management software. Due to his success at US Steel, Mr. Larson was recruited by JDEdwards, a leading provider of enterprise financial planning and management software, to develop and execute "Go-to-Market" plans and territory sales strategies for the JDEdwards enterprise software products and service offerings. In addition to JDEdwards, in the last 17 years Mr. Larson's skills and experiences have spanned from manufacturing industry systems, shop floor control, enterprise resource planning (ERP), supply chain, financial value chain, procurement, EIPP, and enterprise IT and security infrastructure. Prior to BOT International, Mr. Larson held business development, project management, and executive positions at US Steel Corporation, JDEdwards, SSA, Manugistics, Entrust Technologies and NuMoon Technologies, and has worked with leading corporations and technology firms including BBA Nonwovens, Scovill Fasteners, KOS Pharmaceuticals, FMC, Dell, Bank of America, Boeing, Wells Fargo, JP Morgan, JC Penney, EDS, IBM, Microsoft, HP, Oracle, SAP, BAAN, Peoplesoft, I2, BEA, Toyota, Dell, Staples, Volvo, Bankers Life, Ceridian, Time Warner, International Paper, Prudential, and Dow Chemical. As the leader of the BOT International Sales & Marketing "Go-to-Market" practice, Mr. Larson helps sales organizations more effectively bring products to market, improve lead generation, and increase sales conversions. Mr. Larson also heads business development for BOT International's central region. In addition to his experience in sales and marketing best practices and technologies, Mr. Larson is also a professional accountant and an avid golfer and snow skier. | |
Dr. Ginger Levin, PMP, PgMP |
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| Dr. Ginger Levin is a senior member of the BOT International management team and is responsible for consulting and training. Dr. Levin is an American and in 1983, she received her doctorate in information systems technology and public administration from The George Washington University, where she received the outstanding dissertation award for her research on large organizations. Earlier, she received a M.S.A. degree in business administration and information systems technology also from GWU and a B.B.A. in economics and business administration from Wake Forest University. Dr. Levin has over two decades of information technology and project portfolio management experience working with Fortune 500 firms and public sector organizations. Her specialty areas include project management, business development, maturity assessments, metrics, organizational change, knowledge management, and the Project Management Office. Dr. Levin developed Project Framework™, ESI International’s project management maturity model, contributed toward the development of the Project Management Institute’s Organizational Project Management Maturity Model, and has been certified by the Project Management Institute as an OPM3 Assessor and Consultant. Dr. Levin has conducted project management maturity assessments for several Fortune 500 companies, including development of project management improvement programs. She is the co-author of: Project Portfolio Management, Metrics for Project Management, Essential People Skills for Project Managers, Achieving Project Management Success With Virtual Teams; Advanced Project Management Office A Comprehensive Look at Function and Implementation, People Skills for Project Managers, Business Development Capability Maturity Model, and ESI International’s PMP Challenge! PMP Study Guide, and CAPM™ Prep Guide. Dr. Levin is also a Lecturer for the University of Wisconsin-Platteville in its M.S. in Project Management program and is its Project Management Program Specialist. | |
Mark Perry |
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| Mr. Perry is a senior member of the BOT International management team and is responsible for operations. Mr. Perry is an American and he attended the American College in Paris in 1978/1979 and graduated Beta Gamma Sigma from Virginia Polytechnic Institute in 1981. Prior to BOT International, Mr. Perry had a 17 year career with IBM including positions as the IBM AS/400 Division Telecommunications Industry Manager based in New York, the IBM Asia Pacific AS/400 Channels Manager based in Tokyo, and the IBM Asia Pacific AS/400 General Manager for Southeast Asia and South Asia based in Singapore. Following IBM, Mr. Perry was the Vice President and Managing Director of Singapore based Saville Systems Asia Pacific, a leading provider of billing and customer care solutions, and Vice President of Hong Kong based Entrust Greater China, a leading provider of identity management and digital security solutions. As the head of operations, Mr. Perry manages product marketing, R&D, technology integration, and foreign language enablement for Processes On Demand. Mr. Perry has been with BOT International since its inception and has led over twenty Japan/China market entry engagements and has implemented Processes On Demand in more than one hundred project management offices in North America, Asia Pacific, Europe, and Latin America. Mr. Perry speaks English and is conversant in Japanese, German, French, and Spanish. | |
President's Message
Thank you for visiting us. We live and work in an On Demand era and the workplaces that thrive will be those which achieve a new kind of culture: a culture of continuous improvement where process enabled applications allow people to work easily and instantly. For many organizations, this promise of process adoption and continuous improvement is tempered with the arduous and time consuming effort that is often required to get there. Whether seeking to set up project office processes and internal controls or simply trying to apply techniques learned in training, few organizations have the time to develop a process framework amidst competing priorities or the budget and time to spend with a consulting firm.
Enter BOT International, a firm dedicated to developing productized software designed to work with your existing IT infrastructure, project management applications, and user tools enabling you to rapidly and cost effectively set up, use, and continuously improve upon your project management processes, best practices, and internal controls. Our software solution is called Processes On Demand, a name fitting for how the product works as well as what today's knowledge workers need to do their jobs. Provided are PMO processes and policies for project management, SDLC, and change management complete with process narration, visual workflows, management guidance, verifiable outputs, and features for application integration and document management. Processes On Demand integrates with project portfolio management applications such as the Microsoft Office Enterprise Project Management (EPM) solution as well as leading communication and collaboration platforms such as Microsoft SharePoint, IBM Lotus Quickr, and others.
Processes On Demand is suitable for any kind of project and process. It is designed to meet the needs of project management offices, IT departments, and workplace teams with little to no customization required. Processes On Demand can be installed on an intranet, extranet, or LAN and can be maintained by non-technical end users. BOT International is committed to its vision and passionate about helping project management offices, IT departments, and workplace teams of all shapes and sizes to provide users with on demand access and guidance to the tools and resources best suited for the job at hand without user training or complex systems setup required. We would be delighted to demonstrate our product to you or answer any questions you may have. Please feel free to live chat, email, or call BOT today.
Thank you again for visiting us.
Bernie Keh
President & CEO, BOT International
| Senior Management Team | Board of Advisors |
| Bernie Keh President & CEO (See Bio) Edwin Gomez Cornelius Fichtner, PMP Mark Marro Tom Turner Jr, MBA Sarah Jane Sanders Stephen Castiglione Dave Larson Dr. Ginger Levin, PMP, PgMP Mark Perry |
John Chrystal Managing Partner Intrepid Diverse Services Steve Jones Dave Knapp Dr. Michael Perry |
