Senior Management Biographies |
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Bernie Keh |
| Ms. Keh is the President & CEO of BOT International. She is Singaporean Chinese and graduated from the National University of Singapore with Honors in 1988. Prior to BOT International, Ms. Keh had executive and management positions with IBM Singapore, Computer Associates Asia Pacific, and Systems Union Asia Pacific. Ms. Keh has managed complex software projects for double byte enablement, translation and national language support, systems integration projects for ERP and financial systems, and product to market projects for Asia Pacific market entry. Ms. Keh architected and managed development for the first version of Processes On Demand which included processes for project management, systems development life cycle, sales and marketing "Go-to-Market", governance, portfolio management, and continuous improvement. Ms. Keh is fluent in Mandarin Chinese, English, and Malay. | |
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Cornelius Fichtner, PMP |
Mr Fichtner is a senior member of the BOT International Management Team and leads in the PMO Practice. Mr Fichtner is a Swiss National and recognized expert in project management with over two decades of international business experience and over 17 years of PMO and project management experience in such diverse industries as paper mills, management consulting, retail industry, internet software development and the financial industry. He has worked in Switzerland, Germany and the USA where he led projects on overhead value analysis, process improvement in logistics and electronic data interchange, development of a project management center of excellence, establishing internal project management methodologies for PMOs and rewriting overly complex corporate SDLC processes to be implemented in small divisions. He holds a degree as a certified Organizational Planner issued by the Swiss Government as well as the PMI's Project Management Professional Certification. In 2005 he founded ScopeCreep Project Management Consultants and is known around the world as the Host of The Project Management Podcast™ and The Project Management PrepCast™. Mr. Fichtner speaks Swiss German, German, English, French and he is conversant in Italian. |
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Robert Bertrand |
Mr. Bertrand is a Principal in BOT International’s PMO Practice and specializes in Program Management. Mr. Bertrand is a Canadian National and is a Six Sigma Black Belt. Mr. Bertrand has over 25 years of project management and process change re-engineering experience within financial services, sales management, education and chemical manufacturing, building solutions and implementing materials management, financial, payroll, educational, project and program management systems. Mr. Bertrand has large scale Program Management and leadership experience from the Financial Services and Education industries having had responsibility for program management, strategic planning, change management, project prioritization, performance metric linkage, risk and issue management and the creation of a functional Program Management Office while implementing hundreds of successful projects, including several major Six Sigma initiatives. Mr. Bertrand spent 28 years in the chemical business with Allied/Signal and Gentek. He led a number of quality programs including Business Process Re-engineering, Total Quality Management, Statistical Process Control, and Quality Circles. Mr. Bertrand is certified as ISO 9002 Auditor, is Professionally Certified in Materials Management and holds a Six Sigma Black Belt from Villanova University. Mr. Bertrand is a process management subject matter expert and an ardent student of Juran, Crosby and Deming quality and process management. |
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Susan Bertrand |
Mrs. Bertrand is a Principal in BOT International’s PMO Practice and specializes in Program Management within the financial services and non-profit sectors. Mrs. Bertrand has over 20 years of project management and process change re-engineering experience. Mrs. Bertrand has extensive Program Management and leadership experience having had responsibility for software development, service oriented architecture, IT Management, program management, change management, risk and issue management and the full scale development of a functional Program Management Office while implementing hundreds of successful projects. Mrs. Bertrand is a graduate cum laude of The University of Mississippi and attended graduate school at The J. Mack Robinson School of Business at Georgia State University. |
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Henry Draughon |
| Mr. Draughon is a Principal in BOT International’s PMO Practice and specializes in IT infrastructure, PMO architecture, business process analysis, work-flow definition and project, program, and portfolio best practices. Mr. Draughon served in the US Navy from 1972 through 1985 in numerous capacities including Lieutenant, Naval Flight Officer. In 1980, Mr. Draughon joined the IBM Data Processing Division in Dallas, Texas, as a key account manager where he led in the sales and implementations of complex data processing solutions, industry applications, and database systems. Following IBM, Mr. Draughon founded his own company to provide IT management, special projects management, and enterprise network design, implementation, and maintenance services to a wide variety of businesses in the southwest region. In 1997, Mr. Draughon co-founded Florance and Associates Consulting where he led the company in numerous practice areas and engagements including Y2K risk assessment and remediation, IT management services, data center design, application implementation, and network optimization. Mr. Draughon's educational experiences include a Bachelors of Science in Business Administration at St. Peter's College, training in aviation concepts and tactics at the US Navy, information systems and technology training at IBM, and a Masters of Business Administration (MBA) at Webster College. In addition to his professional experiences, Mr. Draughon serves as Disciple Bible Study Program Director at the North Dallas Community Bible Fellowship and his hobbies include golf and physical fitness. | |
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Rakan Saraiji, PMP |
Mr. Saraiji is the Managing Director of the Middle East and North Africa (MENA) region (see BOT MENA) and a Principal in BOT International’s PMO Practice. Mr. Saraiji is an Arab-American and he graduated from Oklahoma State University with a Bachelor of Science Degree in Computer Science. Mr. Saraiji has 20 years of experience in the IT and project management fields. Most of his experience – 17 years – was in the Washington, DC area in the US, while the last 3 years are in Dubai, UAE. He started his career with a non-profit organization in Washington, DC where he spent more than 4 years as the Director of Computer Services. He then focused on Oracle database administration working with a major Law firm in Washington, DC and later as an independent consultant helping numerous organizations and teaching multiple Oracle DBA courses at the George Washington University Center for Career Education. Afterward he started focusing on project management, earned a graduate certificate in project management from Keller Graduate School of Business and got his PMI PMP certification. He worked for several years with Computer Sciences Corporation serving the Washington, DC area in a lead project management capacity. Subsequently, he moved to Dubai, UAE where he worked as Director of Strategy and Product Development for a real estate software company, Project Manager for a multi-national telecommunication services firm, and Vice President of Project Management for the leading regional financial investment firm where he established and managed their PMO, before joining BOT International. |
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Dave Larson |
| Mr. Larson is a senior member of the BOT International management team and leads the Sales & Marketing "Go-to-Market" PMO practice. Mr. Larson is an American and he graduated from the Florida Atlantic University in 1979 with a Bachelor of Science Degree in Business Administration and Accounting. Mr. Larson has 25 years of experience in financial controls and information technology management. Mr. Larson began his career as a professional accountant with the US Steel Corporation where he worked for eight years in accounting, business planning, and management. In his position as the Controller, he led the US Steel Corporation in business planning, financial management, audit and internal controls, and in the implementation and use of enterprise financial planning and management software. Due to his success at US Steel, Mr. Larson was recruited by JDEdwards, a leading provider of enterprise financial planning and management software, to develop and execute "Go-to-Market" plans and territory sales strategies for the JDEdwards enterprise software products and service offerings. In addition to JDEdwards, in the last 17 years Mr. Larson's skills and experiences have spanned from manufacturing industry systems, shop floor control, enterprise resource planning (ERP), supply chain, financial value chain, procurement, EIPP, and enterprise IT and security infrastructure. Prior to BOT International, Mr. Larson held business development, project management, and executive positions at US Steel Corporation, JDEdwards, SSA, Manugistics, Entrust Technologies and NuMoon Technologies, and has worked with leading corporations and technology firms including BBA Nonwovens, Scovill Fasteners, KOS Pharmaceuticals, FMC, Dell, Bank of America, Boeing, Wells Fargo, JP Morgan, JC Penney, EDS, IBM, Microsoft, HP, Oracle, SAP, BAAN, Peoplesoft, I2, BEA, Toyota, Dell, Staples, Volvo, Bankers Life, Ceridian, Time Warner, International Paper, Prudential, and Dow Chemical. As the leader of the BOT International Sales & Marketing "Go-to-Market" practice, Mr. Larson helps sales organizations more effectively bring products to market, improve lead generation, and increase sales conversions. Mr. Larson also heads business development for BOT International's central region. In addition to his experience in sales and marketing best practices and technologies, Mr. Larson is also a professional accountant and an avid golfer and snow skier. | |
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Dr. Ginger Levin, PMP, PgMP |
| Dr. Ginger Levin is a senior member of the BOT International management team and is responsible for consulting and training. Dr. Levin is an American and in 1983, she received her doctorate in information systems technology and public administration from The George Washington University, where she received the outstanding dissertation award for her research on large organizations. Earlier, she received a M.S.A. degree in business administration and information systems technology also from GWU and a B.B.A. in economics and business administration from Wake Forest University. Dr. Levin has over two decades of information technology and project portfolio management experience working with Fortune 500 firms and public sector organizations. Her specialty areas include project management, business development, maturity assessments, metrics, organizational change, knowledge management, and the Project Management Office. Dr. Levin developed Project Framework™, ESI International’s project management maturity model, contributed toward the development of the Project Management Institute’s Organizational Project Management Maturity Model, and has been certified by the Project Management Institute as an OPM3 Assessor and Consultant. Dr. Levin has conducted project management maturity assessments for several Fortune 500 companies, including development of project management improvement programs. She is the co-author of: Project Portfolio Management, Metrics for Project Management, Essential People Skills for Project Managers, Achieving Project Management Success With Virtual Teams; Advanced Project Management Office A Comprehensive Look at Function and Implementation, People Skills for Project Managers, Business Development Capability Maturity Model, and ESI International’s PMP Challenge! PMP Study Guide, and CAPM™ Prep Guide. Dr. Levin is also a Lecturer for the University of Wisconsin-Platteville in its M.S. in Project Management program and is its Project Management Program Specialist. | |
 | Mark Perry |
| Mr. Perry is the founder of BOT International and is responsible for operations. Mr. Perry is an American and he attended the American College in Paris in 1978/1979 and graduated Beta Gamma Sigma from Virginia Tech in 1981. Prior to founding BOT International, Mr. Perry had a 17 year career with IBM including positions as the IBM AS/400 Division Telecommunications Industry Manager based in New York, the IBM Asia Pacific AS/400 Channels Manager based in Tokyo, and the IBM Asia Pacific AS/400 General Manager for Southeast Asia and South Asia based in Singapore. Following IBM, Mr. Perry was the Vice President and Managing Director of Singapore based Saville Systems Asia Pacific, a leading provider of billing and customer care solutions, and Vice President of Hong Kong based Entrust Greater China, a leading provider of identity management and digital security solutions. As the head of operations, Mr. Perry manages product marketing, R&D, technology integration, and foreign language enablement for Processes On Demand. Mr. Perry has been with BOT International since its inception and has led over twenty Japan/China market entry engagements and has implemented Processes On Demand in more than one hundred project management offices in North America, Asia Pacific, Europe, and Latin America. Mr. Perry speaks English and is conversant in Japanese, German, French, and Spanish. | |
President's Message
Thank you for visiting us. We live and work in an business-driven era and the workplaces that thrive will be those which achieve a new kind of culture: a culture of end results achieved and continuous improvement where process enabled applications allow people to work easily and instantly. For many organizations, this promise of process adoption and continuous improvement is tempered with the arduous and time consuming effort that is often required to get there. Whether seeking to set up project office processes and internal controls or simply trying to apply techniques learned in training, few organizations have the time to develop a PMO content asset framework amidst competing priorities or the budget and time to spend with a consulting firm to have them do it.
Enter BOT International, a firm dedicated to helping project organizations of all shapes and sizes establish a Business-Driven PMO, where success is achieved through PMO strategies tempered with good business, technology, and financial judgment as opposed to pursuing theoretical models and PM community hype. In 2002, BOT International pioneered the concept of PMO Architecture and introduced the first product offering for the content assets of a PMO called Processes On Demand, a name fitting for how the product works as well as what today's PMOs need to ensure successful project management and successful management of the PMO. Provided are all of the PMO content assets needed to set up and maintain a PMO.
What are content assets? They are the non-application kinds of things that are needed to achieve the business objectives for which the PMO exists to serve. They include - processes and templates, policies and guidance, executive dashboards, learning resources for both new PMs and those seeking their PMP, and features for integration to the tools of the PMO such as project portfolio management applications and collaboration platforms (Microsoft Project Server and SharePoint or other vendor alternatives).
Processes On Demand is suitable for any kind of project and process. It is designed to meet the needs of project management offices, IT departments, and workplace teams with little to no customization required. Processes On Demand can be installed on an intranet, extranet, or LAN and can be maintained by non-technical end users. BOT International is committed to its vision and passionate about helping project management offices, IT departments, and workplace teams of all shapes and sizes to provide users with on demand access and guidance to the tools and resources best suited for the job at hand without user training or complex systems setup required. We would be delighted to demonstrate our product to you or answer any questions you may have. Please feel free to live chat, email, or call BOT today.
Thank you again for visiting us.
Bernie Keh
President & CEO, BOT International
| Senior Management Team |
| Bernie Keh President & CEO (See Bio) Cornelius Fichtner, PMP Robert Bertrand Susan Bertrand Henry Draughon Rakan Saraiji, PMP Dave Larson Dr. Ginger Levin, PMP, PgMP Mark Perry |
