Frequently Asked Questions

Processes On Demand v5.0 FAQs

1. What is Processes On Demand?
2. How is Processes On Demand installed, customized, and maintained?
3. What are the system requirements for Processes On Demand?
4. Does Processes On Demand provide scalability for different project types and sizes?
5. Does Processes On Demand provide project management templates?
6. Is Processes On Demand aligned to the leading standards for project management?
7. Does Processes On Demand work with PPM applications and collaboration platforms?
8. Does Processes On Demand provide governance and portfolio management?
9. Does Processes On Demand provide project portfolio dashboarding?
10. Can we schedule an online demonstration to see Processes On Demand?
11. How is Processes On Demand licensed and priced?
12. After the initial setup, do customers get ongoing support and enhancements?
13. Are there any recurring annual fees such as maintenance?
14. Is Processes On Demand applicable to any industry?
15. Can we contact Processes On Demand customers in our industry?

1. What is Processes On Demand

Processes On Demand is an HTML-based software solution for the rapid setup and institutionalizing of processes, best practices, policies surrounding project management. Provided are de facto standard process workflows such as PM, SDLC, and Change Management, step by step guidance, process narration, template libraries, and supporting information to guide, increase productivity, and save time of all those involved in the project process. Also provided are integration features to Project Portfolio Management (PPM) and Document Management applications as well as management processes for governance, portfolio management, and project portfolio dashboarding. Processes On Demand saves an organization considerable time and money over other alternatives in the setup, use, and ongoing maintenance of project management processes, best practices, and policies.

2. How is Processes On Demand installed, customized, and maintained?

Processes On Demand is installed in minutes simply by running the Processes On Demand setup.exe. The Processes On Demand is shipped with the Processes On Demand installation guide and administation. The installation guide provides comprehensive installation instructions and notes. The Processes On Demand software is typically installed and runs on a web server (IIS, Apache, etc.). It can also be installed and run on a network fileshare. The Processes On Demand administrator's guide provides comprehensive instructions, notes, screenshots, and annotations for the customization of Processes On Demand and ongoing maintenance such as updating or adding new processes and content. Processes On Demand is completely customizable. All of the Processes On Demand HTML pages, workflow graphics, and template library files (Word, Excel, PowerPoint, Project) can be easily customized via page layout templates, library items, and CSS to the look, touch, and feel of the client intranet and/or collaboration environment.

3. What are the system requirements for Processes On Demand?

Processes On Demand requires 100Mb of network disk space and a server capable of rendering CSS. The architecture of Processes On Demand is a very simple HTML-based project management process framework. By design, there is no vendor required backend database or functional application component thereby allowing customers to use Processes On Demand with their choice of IT infrastructure, applications, and tools.

4. Does Processes On Demand provide scalability for different project types and sizes?

Yes, Processes On Demand provides scalability for projects of different sizes and types in a number of ways. First, Processes On Demand enables the project manager to select and use the project management process best suited for the project effort such as PM, SDLC (Waterfall, Agile, Scrum, etc.), Change Management, GTM, etc. Next, within the processes provided are project type guidelines and different workflows for different project type sizes such as small, medium, and large projects. In addition, provided are optional outputs, checklists, and referential information to address unique project types and circumstances.

5. Does Processes On Demand provide project management templates?

Yes, ready to use project management templates, forms, and checklists for the PM and SDLC project management processes are provided in the Processes On Demand template library. The Processes On Demand project management templates are in the format of de facto standard user tools that most organizations already have such as Microsoft Word, Excel, PowerPoint, and MS Project. For every work to be completed output, a template in Microsoft Word is available. For work outputs that lend themselves to the functionality of a particular user tool such as a presentation, spreadsheet, or project schedule, templates are also available in Microsoft PowerPoint, Excel, and MS Project. The Processes On Demand project management templates are professional designed and formatted, form field protected, and help enabled in order to be useful and usable by project managers of all skill levels.

6. Is Processes On Demand aligned to leading standards for project management?

Yes, Processes On Demand is aligned to and extends upon leading standards for project management. Processes On Demand enables organizations to institutionalize and fully use their investment in project management training and provides an ability for subject matter experts such as certified professionals to play a key leadership role in educating and mentoring those involved in project management.

7. Does Processes On Demand work with PPM applications and collaboration platforms?

Yes, Processes On Demand is designed to work with and complement Project Portfolio Management (PPM) applications such as Microsoft Project Server, Tenrox, Mercury, Niku, etc., as well as platforms for collaboration such as Microsoft SharePoint, IBM Lotus Notes, Documentum, etc.

8. Does Processes On Demand provide governance and portfolio management?

Yes, Processes On Demand provides a governance process and a portfolio management process that can be use as-is or customized to the exact policies and guidelines desired by management for governance and portfolio management.

9. Does Processes On Demand provide project portfolio dashboarding?

Yes, Processes On Demand provides four project portfolio dashboards; Summary Status View, Gantt View, Cost View, and Risk View. Collectively, the Processes On Demand dashboards provide project management executives and the leadership team with traditional traffic light indicators for project status and tracking measurements such as scope, schedule, budget, risk, SOX compliance, and overall status. The Processes On Demand dashboards also provide integration to project portfolio management applications such as Microsoft Project Server and others.

10. Can we schedule an online demonstration to see Processes On Demand?

Yes, private, one-on-one, demonstrations of Processes On Demand are available. To schedule a demonstration, contact BOT via live chat, email, or toll-free on (877) 239-3430.

11. How is Processes On Demand licensed and priced?

Processes On Demand is site licensed software. Processes On Demand is priced as a one-time-license fee solution package that includes the Processes On Demand software, unlimited user access, an onsite setup program, support, and version upgrades. There are no recurring costs or support fees of any kind. To receive pricing information or a price quote for your organization, contact BOT via email, or toll-free on (877) 239-3430.

12. After the initial setup, do customers get ongoing support and enhancements?

Yes, after the initial setup, Processes On Demand customers receive ongoing support and enhancements at no charge.

13. Are there any recurring annual fees such as maintenance?

No, there are no recurring annual fees of any kind. Unlike some vendors that charge for support, version upgrades, and maintenance, customers of Processes On Demand are provided this at no charge.

14. Is Processes On Demand applicable to any industry?

Yes, Processes On Demand is based upon and aligned to de facto standard approaches for project management such as PM, SDLC, Change Management, GTM, etc. As such it is applicable to and has been implemented by companies representing just about every industry.

15. Can we contact Processes On Demand customers in our industry?

Yes, for customer references by industry, by geographic location, by similarity of size, IT infrastructure, and PM tools, contact BOT via live chat, email, or toll-free on (877) 239-3430.