Change Management Process
The Processes On Demand change management process is a best practice for change management. The change management process steps include:
- Change Management Process
- Change Request
Most organizations already have a change management application such as a vendor product or in-house developed system. While change management application provides the functionality to manage the change request, it may not meet the compliance requirement of Sarbanes-Oxley for a documented narration of the change management process, visual workflow of the process, and list of output templates in support of the process. The Processes On Demand change management process addresses this requirement as well as provides other useful information such as process step overviews, management guidance, available tools and resources, and process step outputs linked to work templates or the functional application for the process.
"We have a change management tool, but not a management approved, auditable, and verifiable process for how we manage change requests. The Processes On Demand change request process provided us a SOX compliant process complete with visual workflows of our process, process narration, process steps guidance and instructions, and verifiable outputs of our process. This is includes both tasks that are done within our change management application as well as activities and management approvals performed outside of our change management application." - MIS Manager